Returns Made Simple
If you are not happy with any of our products for any reason, we will gladly accept your non-final-sale items in their original, tagged condition, within 30 days of your delivery date for a refund or exchange (US only).
We hope you love what you ordered. If something isn't quite right, eligible unworn items may be returned within our return window with original tags attached.
Return shipping is the customer's responsibility.
If Doraviie provides a prepaid return label, the cost of the return label will be deducted from your refund.
To Start a Return
1. Visit Start a Return
2. Enter your order information
3. Select the item(s) you'd like to return
4. Download your return label
5. Send your package back to us
Original shipping charges, if any, are non-refundable.
Exchanges
Want a different size? Where available, exchanges can be requested through our Returns Portal and are subject to inventory availability.
Final Sale
Items marked Final Sale cannot be returned or exchanged, except where required by law.
Damaged or Incorrect Items
If your item arrives damaged, defective, or different from what you ordered, contact Customer Care before starting a standard return so we can make it right.